Experience
More than 15 years of behind-the-scenes experience at travel agencies.
IT travel industry
15+ years of experience with Amadeus, Bewotec and Fadiro
IT travel industry is the complete IT solution for travel organisations. We handle the technology, so you can create unforgettable journeys.
We take care of the technology, you make the trip unforgettable
With over 15 years of behind-the-scenes experience at travel companies, we understand your critical processes, systems and data flows. Whether you need support with ticket processing, back office systems such as Amadeus, Bewotec and Fadiro or optimizing the entire booking process - we're ready to help.
With us by your side, you can fully focus on creating unforgettable travel experiences while we take care of an efficient IT environment.
More than just IT support
With our team of in-house developers, we build custom web applications for data analysis, customer reporting, and audit file management. We've also developed an AI module that we integrate into your entire ticket processing system and integrate with platforms like Amadeus. This way, customer requests are processed very quickly, freeing up your colleagues to focus on more complex requests.
For example, what does that look like for the service desk?
A customer request arrives via the inbox.
Traditional method: The employee reads the email and extracts the request for themselves (15 minutes).
New way of working (AI): The AI immediately summarizes the message and extracts the essence of the request. (5 seconds)
Handle inquiry and prepare quotation
Traditional method: An employee searches for suitable prices and times in Amadeus, for example. Then a quote must be prepared (1-2 hours).
New way of working (AI): AI also searches for suitable prices and times and automatically processes this into a clear quotation in your corporate style (15 seconds)
Control and contact
Traditional method: The employee checks the quotation, prepares an email and sends it to the customer (30 minutes)
New way of working (AI): The AI is trained in your writing style and can therefore easily compose an email that includes the quote. The employee then only has to click send (10 seconds).
The difference
- Traditional: +/- 2 hours
- With AI: +/- 30 seconds
Experience
More than 15 years of behind-the-scenes experience at travel agencies.
Web applications
Custom web applications for data analysis, customer reports and audit files.
Copilot (AI)
Directly applicable AI module focused on your own workflow.
Sparring about your IT challenge?
Web applications
Custom web applications for data analysis, customer reports and audit files.
Copilot (AI)
Directly applicable AI module focused on your own workflow.
IT travel industry for our clients.
For KLM we have developed an API link to integrate crew transport payment processes with their back-end system.
At Uniglobe Alliance Travel We provide the entire IT environment. This includes (fixed) telephony, workplaces, Microsoft365, backups and we have developed their complete ticket system.
Together, let's turn your IT problems into a success story. IT that works for you and supports the growth of your business. Contact us today and discover the possibilities!
Your next step
You're in good company!
Dryffus
Together with Dryffus, we developed an API integration for KLM to integrate crew transport payment processes with their back-end system.
Uniglobe Alliance Travel
At Uniglobe Alliance Travel We supply the entire IT environment. Think of the (fixed) telephony, workstations, Microsoft365, backups and we developed their complete ticket system.
Rotterdamse Zaken
We developed a CRM system for Rotterdamse Zaken that helps them manage all affiliated partners and track the content they need to develop.
Quality is paramount to us
For us, quality means meeting the requirements and expectations of our customers and living up to our own professional standards. With our ISO 9001, NEN 7510 and ISO/IEC 27001 certifications we guarantee the quality of our services and operations.
