Workplace management

One fixed fee. No more IT surprises.

With workplace management you regain grip on your IT and your costs: managed PCs and laptops, maintenance, security and fast incident resolution.

Who is workplace management for?

Workplace management is made for SMEs that want predictable IT costs, fewer incidents and no surprises. For teams that just want to work — without IT worries.

  • Workplace management — PCs & laptops from SBA
  • Maintenance — updates & optimisation
  • Security — antivirus & monitoring
  • Incidents — fast resolution

Transparent pricing

Pricing

  • 12-month contract: €30 per employee / per month
  • 36-month contract: €27.50 per employee / per month

Prices excl. VAT, indexed annually.

Add-ons

  • Extra computer: €15 per month
  • Monitoring + antivirus: max €10 per month
  • Server management: €50 per month
  • SQL server: €75 per month
  • Customer Portal: €50 per month
  • Extra portal admin: €25 per month
  • SLA (changes + outside office hours): €81.95 per month

What is not included?

Our services focus on professional support of your IT environment. Some things are not included by default:

  • Support on personal devices or home networks of employees
  • Call charges and telephony costs
  • Travel costs and on-site hours (unless agreed in advance)
  • Optional acceptance and test environments
  • Go-live to a production environment (if not included in the quote)
  • Additions or changes after the quote has been delivered

Hardware policy

We prefer to supply all hardware, so we can support you optimally. We supply it at market rates and apply a fixed margin of 10% on the purchase price. If you wish, you may carry out an audit at your own expense once a year to verify this.

Installation times: a standard workplace takes approx. 1 hour, a workplace with additional software approx. 2 hours; custom setups are quoted separately.

SLA and fair use

SLA rates

  • Subscription, first location: €81.95 per month
  • Each next location: €54.65 per month
  • Support: €87.19 per hour
  • Programming / consultancy: €130.79 per hour
  • Outside office hours: €174.38 and €261.58 per hour respectively

Fair use

Fair use means: more than 10 reports per workplace per quarter with the same cause is a signal to solve the underlying problem together, rather than keep patching symptoms.

Your next step

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    Quality is paramount to us

    For us, quality means meeting the requirements and expectations of our customers and living up to our own professional standards. With our ISO 9001, NEN 7510 and ISO/IEC 27001 certifications we guarantee the quality of our services and operations.